Frequently Asked Questions

Have questions about working at Rochester Talent Group? We have answers. If you don't see what you're looking for, reach out to us directly.

No. All roles are in-person and based inside retail store locations.

Yes. All roles are based within established retail environments.

No. All work is conducted inside retail locations.

All roles are W-2 employment positions.

No. Rochester Talent Group directly employs all team members internally and does not provide staffing or placement services.

Candidates complete an initial screening followed by a final interview.

No. These roles focus on customer interaction and service support.

Employees assist customers, provide service information, answer questions, and support account-related needs while maintaining a professional retail environment.

Compensation varies by position and experience. Most roles offer hourly pay, paid training, and additional performance-based earning opportunities when applicable.

Yes. All employees complete a structured paid training program from day one, with ongoing support throughout their time with the company.

Most candidates complete the process within a few days depending on scheduling availability.

Yes. Advancement opportunities are based on performance, reliability, and consistency.

Rochester Talent Group is located in Rochester, NY and supports retail locations throughout the Rochester area based on staffing needs.

Still have questions?

Reach us at careers@rochestertalentgroup.com or call (585) 772-4721 and we'll get back to you within 24 hours.

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